DHL Express, the world’s leading express service provider, is celebrating four decades of service excellence and pioneering work in Sri Lanka’s logistics sector this year.
Established in 1980, DHL Express Sri Lanka has continued to invest in the future of Sri Lanka and the development of its logistics industry. In the past four decades, the company has unceasingly deployed best practices from its international operations, showcased industry-leading solutions, strengthened its service presence and utilized extensive local experience to grow in tandem with Sri Lanka’s economic progress, it said in a media release.
“As DHL Express Sri Lanka marks its 40th anniversary, we are proud to look back at its history as a trailblazer that has shaped the sector, winning recognition and awards from customers and industry bodies alike. Our continued success and growth in Sri Lanka is all due to the dedication and passion for delivering excellence that the local management team and all employees have demonstrated time and again. Despite the current challenging environment, I am confident in our team and we can look forward to many more decades of success and growth in Sri Lanka,” said Ken Lee, CEO, DHL Express Asia Pacific.
“We are extremely proud to mark our 40th year in Sri Lanka as an innovator and industry leader. As we stand on the threshold of a whole new chapter of growth, we are determined to continue serving the nation with a pioneering spirit. Our success throughout the four decades showcases a truly remarkable team culture. We are also indebted to our employees, customers and partners for their commitment and support. Looking towards the future, we pledge to serve our customers with renewed focus driven by exceptional efficiency, unparalleled logistics capabilities and a continued legacy of excellent customer care,” said Dimithri Perera, Country Manager, DHL Express Sri Lanka.
Among the many milestones that DHL Express Sri Lanka has marked in serving the nation and growing its footprint include the joint venture formed with blue-chip diversified conglomerate John Keells Holdings in 1992, and the construction of a state-of-the-art office complex facility and gateway facility at the country’s international airport.
The facility has 24-hour customs clearance and 24-hour customer service support, providing Sri Lankan businesses with seamless express deliveries in and out of the country. In 2016, DHL also commissioned 45 new Mercedes-Benz Vito vans to strengthen its local fleet of vehicles. The unveiling of the ‘DHL Parcel Locker’ in 2018 offered local customers a revolutionary and convenient option to pick up their packages based on a delivery preference which best suited their requirement, even when away from home.
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