Business Times

Aitken Spence trains rural youth in Hospitality Sector

Investors have shown tremendous interest in setting up new tourism businesses in the country, the Aitken Spence Hotels Group said this week. Substantial investments have been approved by the government to develop new resorts in the East coast including Trincomalee which is well known to be one of the best beaches in Asia. Most of these resorts are tipped to be up market luxury resorts, incresing the demand for skilled workers in the tourism industry.

”One of the key challenges facing Sri Lanka tourism today is the shortfall of skilled service personnel. Aitken Spence School of Hospitality in Ahungalla commenced operations in 2007, with a view to enhance the employability and skills of Sri Lankan youth for the hospitality industry.. The school was established by Aitken Spence Hotels with the assistance of the Austrian Chamber of Commerce and Hilfswerk. A group of young men from the Eastern province, majority from Trincomalee was the most recent batch to enter the hospitality industry through the Aitken Spence School of Hospitality .

This batch completed their training with practical sessions and hands on experiences at Heritance Kandalama. Some of the trainees explained that the highlight of their practical session were interactions with the other staff and the real customers, the tourists,” the statement said.

Malin Hapugoda, Managing Director of Aitken Spence Hotels, commented on this initiative saying “The school was initially set up to recover from the Tsunami and assist locals in the Ahungalle region. However, since the ending of the war, our company has taken steps to assist the development in the North and the East as well as other rural areas in the country.”

He said what is most important for the industry is to transfer skills within a short period of time to fill the gap. Once the students have the basic skills and confidence they can easily join as stewards or stewardesses, to further improve and learn through on the job training and subsequently specialise in areas of their choice, he added.

While the school provides free technical know how to young men and women of employable age, it also aims to groom them by building confidence. The key advantage for the students is that, they are provided with a rare opportunity to work in five star Aitken Spence Hotels in Sri Lanka and thus gain valuable overseas exposure through the Group's hotels in the Maldives, India and Oman.

Most of the trainees are employed by Aitken Spence Hotels at the completion of their training. Some of our students have secured employment abroad while a few others have ventured in to establishing their own hospitality related micro businesses, the statement added.

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