The Commercial Bank of Ceylon has announced the integration of all its online and mobile banking channels on a single omni-channel platform with the launch of ‘ComBank Digital’ powered by Fiserv, the US-based global provider of financial services technology, the bank said in a media release.
The bank’s digital banking channels including online banking, mobile (WAP) and mobile banking-app will all now run on a new highly secure, user-friendly and responsive web application catering to both retail and business users.
The bank said ‘ComBank Digital’ has its native mobile application which allows customers to handle their finances swiftly and securely on the go. The mobile application is compatible with both iOS and Android operating systems, and complies with international standards and best practices adopted to provide utmost user security.
Enhancing the user convenience, ‘ComBank Digital’ features a range of built-in options that allow users to self-manage their digital banking preferences, through which the bank has enabled its Digital Banking users to customise their Digital Banking facility on their own without the assistance of a bank agent.
“This single digital platform provides seamless transition across all devices including desktop computers, tablet computers and mobile phones for all existing users of the bank’s online or mobile banking services. Any Commercial Bank account holders that have not already registered can register themselves online for this facility, and enjoy its features without visiting a branch,” the bank said.
Existing Digital Banking customers can continue to operate with their current log-in credentials. The convenient, time saving features offered include opening new accounts through ‘ComBank Digital’ and applying for loans online.
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