Following the launch of Airtel Lanka’s revolutionary 4G services and Freedom Packs, the telco has introduced Postpaid Promise; an innovative ‘Data Rollover’ feature for its Freedom Postpaid customers.
Another industry first from Airtel, ‘Data Rollover’ allows postpaid customers to carry forward all unused data benefits to the next billing cycle and make sure the data they paid for doesn’t go to waste, the company said in a media release.
In the current context, network providers who charge a premium from their postpaid customers completely reset the allocated quotas at the end of each billing cycle forfeiting the unused data quota. So far, postpaid customers did not get any options to utilise this data quota that they already paid for. With launch of data rollover, Airtel is putting a stop to this, it said.
Thus, this ‘Data Rollover’ facility is a first-of-its-kind innovation in the Sri Lankan mobile telecommunications landscape introduced by Airtel, with a clear emphasis on empowering the customer with not only a simplified and better-valued networking experience, but also a proactive approach to bring more customer centricity into the industry.
With the Airtel Postpaid Promise customers will be entitled to carry forward and accumulate up to 200 GB data as part of Data Rollover. This innovative feature is available by default on the new Freedom postpaid plans and other select plans.
“All of our services are now focused towards customer empowerment, shifting away from the current norm of mobile telecommunications, towards one that is simple and has no restrictions. We are proud to introduce two back-to-back industry-firsts to Sri Lanka, and we invite everyone to experience and enjoy true networking Freedom with Airtel 4G,” said Airtel Lanka CEO and Managing Director Ashish Chandra.
Through this facility, customers will no longer lose unused data in their billing cycle, and will not end up paying for unused data as well. Especially for those with variable data requirements for every month, this data rollover facility is extremely beneficial.
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