The Commercial Bank of Ceylon has announced that its website, now an indispensable tool for millions of customers and information seekers, has been re-launched as a trilingual resource, with a series of cutting-edge enhancements.
The new and enhanced Commercial Bank corporate website has been launched with access to content in English, Sinhala and Tamil, an ultra-smooth interface with interactive multimedia material, enhanced navigation, experience-customisation, smarter search options and tools, and resources that make it extra user-friendly and informative, the bank said in a media release.
A stand-out feature of the re-launched website is the option of browsing in the language a visitor is most comfortable in, the bank said.
With enhanced responsive technology facilitating access to the site via desktops of all sizes as well as mobile phones and tabs, the revamped website offers further convenience to the growing number of customers visiting the site through their devices for speedy and smooth banking operations.
Commenting on the re-launch of the website, Commercial Bank’s Deputy General Manager – Marketing, Hasrath Munasinghe said: “Commercial Bank has been a leader in technology-enabled convenience in the banking sector. With the re-launch of our website, we are not simply maintaining this status in terms of the technology deployed but are enhancing our customer service by providing access to information in a simplified manner and by enabling visitors to customise their experience online with us. The redesign also took into consideration analytics and research findings which assisted us in identifying the most popular pages and sought-after services which we have attempted to feature prominently, for ease of access.”
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