ComBank upgrades ePassbook with attractive new features

The Commercial Bank of Ceylon has announced several upgrades including self-registration and real time transaction notifications to its ComBank ePassbook mobile app, significantly increasing the flexibility of account management, user-autonomy and convenience.

The existing ‘ComBank ePassbook’ mobile application was introduced in 2016 as a pioneering product of Commercial Bank, revolutionising the concept of the “Passbook” to the customers. It was the first Digital Passbook in the Sri Lankan banking industry and remains the only mobile application of its genre to date. The application is provided free of charge and provides instant access to the customer’s accounts through a smart phone, dispensing with the requirement of holding a physical passbook or obtaining any paid banking facility such as Online Banking or Mobile Banking for inquiry purposes of customers, the bank said in a media release.

The upgrades include a self-registration option that eliminates the need for existing regular account holders to visit their respective branches to activate the app, and provides users the ability to self-add, remove, or group Current Accounts, Savings Accounts, and Credit Cards in their ComBank ePassbook mobile application. 

Following the upgrade, account holders will also now receive real-time transaction notifications via the app for every transaction. Further, it enables users search for particular transactions by feeding the app details related to date, description, or the amount. Account holders will also be notified about their Credit Card dues through the app.
The new biometric login feature enables account holders to use the app via face ID and fingerprint which eliminate the need for typing in the password each time.