DIMO recently implemented several projects to elevate the customer experience by introducing numerous digital platforms.
"DIMO made a strategic decision to enhance the company's investment in digital transformation so that customers can access a large number of DIMO products and services by simply using their devices with an enhanced customer experience,” said Ranjith Pandithage, Chairman & Managing Director of DIMO. “The company developed and deployed 3 cutting-edge digital solutions that meet the different needs of DIMO customers. www.carsatdimo.lk website, DeX Automotive mobile app and www.dimoretail.lk, all of which were designed further underscoring the company’s commitment to using advanced technology to improve the customer experience,” he said, according to a media release issues by the company.
DIMO recently launched a unique website. www.carsatdimo.lk, for brand new and pre-owned Mercedes-Benz and Jeep vehicles. By visiting www.carsatdimo.lk interested parties can find the entire portfolio of luxury brand new and pre-owned Mercedes-Benz and Jeep vehicles offered by DIMO with special financing options from some of Sri Lanka's leading banks and finance companies.
DIMO also unveiled DeX Automotive, the company’s latest smartphone application which provides a premium experience for Mercedes-Benz, Jeep and Auto Lab clientele.
DeX Automotive app, which stands for DIMO Experience Automotive, provides access to the entire DIMO Customer Experience for Mercedes-Benz, Jeep and all customers via MercLife, JeepLife and AutoLab segments with a flavour of the Mercedes-Benz/ Jeep Luxury Experience provided during the journey at DIMO, the HOME for Mercedes-Benz and Jeep.
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