People’s Bank said this week that that it has facilitated 82.6 million transactions worth over Rs.1.2 trillion in 2021, through its island-wide network of ATMs, CDMs and Self-Banking Kiosks.
The country’s second largest commercial bank, People’s Bank also enjoys the largest customer base in Sri Lanka counting over 14 million customers, along with the largest branch network, consisting of over 741 physical contact points.
Over the course of 2021, People’s Bank’s 797 ATMs facilitated over Rs.800 billion rupees worth of transactions, while its 298 CDMs witnessed over Rs.460 billion worth of transactions, the bank said in a statement.
The bank’s innovative self-service kiosks supported Rs.5 billion worth of transactions. “These numbers are a testament to the level of popularity enjoyed by People’s Bank Self Banking Units (SBU) among the entire nation. People’s Bank SBUs comprise of ATMs, CDMs and Kiosks, allowing customers to bank at their convenience 24/7, 365 days a year,” it said.
As 2022 begins, People’s Bank renews its commitment to serve the financial needs of the nation, with renewed focus on offering seamless digital banking services. Complementing SBUs, its digital banking apps People’s Wave, People’s Wyn and People’s Pay have transformed digital banking landscape in Sri Lanka. People’s Wave, the country’s most downloaded banking app with over 1 million active users, provides digital access to 50 different types of financial transactions.
People’s Bank is also the first and only bank in Sri Lanka to be accredited with the ISO/IEC 27001:2013 certification; the highest international accreditation for information protection, and security.
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