Bank of Ceylon’s convenience driven mobile banking app “B-App” now comes with the self-enabling facility. Customers are now empowered to download and register themselves for this facility without visiting a branch.
In media release, the bank said it has stepped in to empower its customers and the country’s economy by incorporating novel digital technologies to add convenience and affordability to the Sri Lankan payment system to enhance the well-being of the Sri Lankan society. Further expanding the potential of the “App” in order to empower customers, it can be installed and activated in a smart phone by using few simple instructions.
“In order to register first of all “B-App” will have to be down loaded to a smart phone. As for an “Android” version phone it can be downloaded via Google Play store or if it is an Apple iPhone (IOS) it will have to be downloaded via App store. After this step the customer can either enroll and self-register for the facility or visit a nearest BOC branch for further assistance. If the customer already possess a NFC enabled Debit card with an already registered active mobile number with the bank, the customer can activate “BOC App” phone by following simple steps. First step would be to select the B App icon in your smart phone, Then click on the “Sign In” as shown on the screen, In order to register yourself click on “New to Online Banking- Register Now” as the third step, Select Relationship type as “Debit Card Customer” and continue. Type your Debit card number in the required box followed by selecting your country. The next step would be to insert your mobile telephone number and your email address. Finally type the “code” that appears on the screen following the same sequence and click on continue,” the statement said.
Once you have completed these steps an SMS alert will be sent to your registered mobile number with the bank stating the OTP/ One Time Password which you will have to submit to the required box. Afterwards you will be requested your Debit Card PIN/ Personal Identification Number, expiry date of the Debit Card as mentioned in the card itself as in Month/Year and finally to enter the CVV-2 number as mentioned in the back of the card.
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