Vision Care opens all branches, assures highest standards of safety and hygiene

Vision Care, Sri Lanka’s largest eye care provider, has opened all branches in the country and says is ready to welcome customers while maintaining the highest standards in safety and hygiene in order to combat the spread of the COVID-19 disease.

The company, in a media release, said it has introduced a number of safety measures to ensure the safety and bring peace of mind to both customers and employees.

Before customers enter the outlet, they are provided facilities to wash their hands using soap and water. Prior to entering through the main door, the body temperature of every customer is measured and the security officer opens the front door for all customers. Once inside the outlet, a Vision Care staff member fills out a short document detailing the reason of the visit and the customer’s whereabouts during the past 14 days after which the customer is directed to the relevant department based on the requirement.

All Vision Care staff members have undergone specialised training on how to safely interact with a customer. They use all possible safety precautions and maintain social distancing whenever possible. All equipment is sanitised both before and after every customer visit. After the eye examination, the customer is directed to the relevant customer care officer for the next stage which is the choosing of a suitable frame. Every frame that is tried out by the customer is sanitized before and after while all other information required for the spectacles are obtained by strictly adhering to all safety precautions. Similarly, in the Audiology Department, customer and employee safety is top priority. Each hearing aid is sanitized before being inserted into the customer’s ear and after every examination the equipment and area is sanitized before the next customer’s arrival, the release said.

Additionally, Vision Care is offering home delivery services to customers so that they can attend to their eye care requirements without having to step out of their homes. By logging on to shop.visioncare.lk, they can browse and order a wide variety of the company’s eyecare products including spectacles, sunglasses, contact lens, safety goggles, multi-purpose solutions and batteries.